Privacy Policy
This Privacy Policy explains how Photonic Electric collects, uses, and protects information submitted through our website or communications.
Last updated: 2026
Information We Collect
We may collect information you provide directly, including your name, phone number, email address, home address, utility bill information, and messages you send to us.
How We Use Information
We use information to respond to inquiries, schedule consultations, prepare solar estimates, provide customer support, communicate project updates, and improve our services.
SMS Opt-In Details
When you provide your phone number through our website, chat widget, contact form, or by directly contacting Photonic Electric, you may opt in to receive SMS messages from Photonic Electric. SMS messages may include solar estimate follow-up, appointment scheduling, appointment reminders, quote updates, project updates, and customer support.Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase. You may reply STOP to opt out at any time or HELP for help.
SMS and Phone Communications
If you provide your phone number, we may contact you about your solar inquiry, appointment scheduling, quote follow-ups, customer support, and related service updates. Message and data rates may apply. Consent is not a condition of purchase.
Cookies and Tracking
Our website may use cookies, pixels, analytics tools, and similar technologies to improve website performance, understand visitor activity, and support advertising or follow-up communications. You can disable cookies through your browser settings, but some website features may not work properly.
Information Sharing
We do not sell your personal information. We may share necessary information with trusted installation partners, service providers, or business systems only to help provide the requested solar consultation or related services.
No Sale of Mobile Information
Mobile information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Data Security
We use reasonable administrative and technical safeguards to help protect information, but no method of transmission or storage is guaranteed to be completely secure.
Your Choices
You may request to update, correct, or delete your information by contacting us. You may opt out of SMS by replying STOP where applicable.
Contact Us
For privacy questions, contact Photonic Electric at (609) 681-6917.