Last Updated: June 10, 2026

Photonic Electric respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, submit a form, call us, text us, request a consultation, or use our services.

1. Information We Collect

We may collect the following information:

Name
Phone number
Email address
Property address
Utility bill or energy usage information, if you provide it
Solar project details
Appointment information
Communication history
Website usage information
Any other information you choose to provide

2. How We Use Your Information

We may use your information to:

Contact you about solar services
Schedule consultations or appointments
Send appointment reminders and project updates
Provide customer support
Prepare solar estimates or proposals
Communicate with installers, financing partners, or service providers when needed
Improve our website, services, and customer experience
Send promotional or marketing communications only where permitted by law and with proper consent

3. SMS/Text Messaging Privacy

If you opt in to receive SMS messages from Photonic Electric, we may use your mobile number to send appointment reminders, follow-ups, project updates, customer support messages, and promotional messages related to our services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.

We may share information with service providers only as necessary to deliver SMS messages, operate our communication systems, provide customer support, or comply with legal requirements.

You can opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us at [email protected] or +1 640-223-4943

4. How We Share Information

We do not sell your personal information.

We may share information with trusted service providers, installers, financing providers, CRM providers, communication platforms, and business partners only as necessary to provide our services, support your solar inquiry or project, process communications, or comply with legal obligations.

We do not share mobile phone numbers or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes.

5. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve website functionality, understand website traffic, and improve user experience. You may adjust your browser settings to refuse cookies, but some website features may not work properly.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary for business, customer service, legal, accounting, or compliance purposes.

8. Your Choices

You may request to update, correct, or delete your information by contacting us. You may opt out of marketing emails by using the unsubscribe link, if available, or by contacting us directly. You may opt out of SMS messages by replying STOP.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “Last Updated” date.

11. Contact Us

For questions about this Privacy Policy, contact us at:

Photonic Electric
Email: [email protected]
Phone: +1 640-223-4943
Address: 1009 Lenox Dr, Building E, Suite 101, Lawrence Township, NJ 08648